Frequently Asked Questions

Home > FAQs

Frequently Asked Questions

Have a question? We've compiled a list of our most common inquiries to help you find the information you need quickly.

You can book an appointment by filling out the 'Book Appointment' form on our website, or by calling our main office line at +254 724 055 606 during working hours. Our team will contact you to confirm the details.

Our regular working hours are Monday to Friday from 8:00 AM to 5:00 PM. For emergencies, our services are available 24/7. You can also view our detailed working hours by clicking the clock icon on the left of the page.

Yes, we accept a wide range of medical insurance plans. We recommend that you contact your insurance provider or our billing department to confirm coverage before your appointment.

We offer comprehensive maternity care, including prenatal care, birthing classes, labor and delivery services, and post-natal support. Our experienced team is dedicated to ensuring a safe and positive experience for both mother and baby.

Yes, we encourage and support the presence of a birthing partner during labor and delivery to provide comfort and support. We also have guidelines in place to ensure the safety of all parties.

Absolutely. Our pediatric department offers a full range of services, including newborn checkups, vaccinations, and ongoing care for children as they grow. We are here to support your child's health from day one.